★ WOW Your Website Visitors with Live Chat 2.0 Technology that Includes Video, Audio & Text Chat Capabilities
★ Delight Potential Customers with Personalized, Knowledgeable Responses to Their Questions
Respond Where You Are
★ Respond from Your Computer Desktop or Live Chat Mobile App
Maximize Your Website Traffic
★ Send Your Website Conversions, Leads and Sales through the Roof
FREQUENTLY ASKED QUESTIONS
Online ads, search engine optimization, social media posts, blogs - you use all these, and more, to drive visitors to your website: only for 90% of them to leave as quickly as they got there.
Using cutting-edge live chat 2.0 technology, you can stop those would-be customers from “slipping through the net,” by engaging them one-on-one - giving you a much greater chance to win them over, and turn them into buyers.
Give your potential customers the personal attention they crave - and the knowledgeable, detailed answers they demand.
The result - more conversions, more leads, and more sales.
How does it work?
We provide the live chat 2.0 technology for your website - professionally-recorded videos and custom programming logic included - represented by a "widget" in the corner of your website.
Your website visitors engage with your live chat widget - choosing the communication medium they prefer - and you receive a notification of their inquiry in real-time through your online dashboard or mobile app. You even have the option to receive instant notifications by email.
Do we have to monitor our live chat dashboard at all times?
Absolutely not - that's the beauty of the technology - it combines real-time live chat and traditional website contact forms, with recorded videos to REALLY engage your website visitors.
And you have the option to monitor all of the time, some of the time, or respond only when you receive a notification. You respond wherever you are, whenever you’re ready.
The live chat "video widget" - how customizable is this?
We build your live chat video widget from scratch - including 100% professionally-scripted and recorded videos, along with the programming logic - which has almost endless possibilities for website visitors to interact with you.
The most common setup is to give website visitors the option to ask a question (by video, audio or text), submit their contact information to have someone contact them, along with the option to do a live call OR book a meeting via your calendar. But we can set up your live chat video widget in a way that best suits your company.
Do we need to add anything to our website?
To add your live chat widget to your website is as simple as adding a snippet of live chat code to your website footer.
Do you support languages other than English?
While most of our clients implement in either English or Spanish - our capabilities include:
What is the cost?
You’ll be shocked at how affordable it is. After the initial setup, ongoing costs start at just $50/mo.
Give it a try on our demo page - and experience the kind of professional engagement that could be winning you more customers. Then ask us just how little all this will cost to start you on the road to winning more business…
How do we get started? How long does it take to get up and running?
To "get the ball rolling" as they say, first step is to fill out our Information Request Form. A K2 representative will contact you to review our fee structure.
Once you make the decision to move forward, we issue your invoice along with our Terms of Service. Then it takes about a week to complete your live chat setup, including custom video development.
Do you have live chat agents we can hire to manage our live chat inquiries for us? Would they train on our company’s products and services?
Absolutely! Full-time live chat agents are available for hire through K2 Live Chat. Your agent is 100% dedicated to YOUR website, and their schedule is completely customizable and up to you.
Your K2 live chat agent will train with you on your company’s products and services. This training can take anywhere from a few hours to a few days - depending on the complexity of your products and services.
INFORMATION REQUEST FORM
Contact Name *
Please include any more details about your business you'd like to mention.
Brittney Estes has been with K2 since its inception, directing the company's internal business development strategies and BDR training program.
With over six years’ experience building and executing effective marketing and sales programs across a wide range of functions and elements, including go-to-market strategy, sales enablement, partner program development, analytics, customer success, and revenue operations. I effectively manage teams and marketing budgets while communicating internally and externally with executive teams, stakeholders, and vendors.
Brittney graduated from the University of Central Missouri in 2018 with a bachelor's degree in Hospitality Management, with a focus on management. In her free time, she enjoys hiking with her fur baby and working out. She also has a passion for working with and helping the elderly in her community.